UNLOCK YOUR ORGANIZATION'S R&D IT INVESTMENTS

We are dedicated towards enabling R&D organizations define, design and deliver efficient lab processes by providing research informatics services.

Our team has enabled several global BioPharmas to go paperless, automate their lab processes (end-to-end) and reengineer their scientific workflows. We offer a fully integrated service package across the entire spectrum of the lab informatics landscape.

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What do we do?

We help you find the best available solution ensuring that your lab informatics requirements are taken care of; be it implementing a next generation screening solution, seamless integration with lab equipment to ensure an automated workflow or adopting a Big Data approach.

Our deep domain and industry knowledge along with technology adeptness empower us to ensure that the right solution for the right problem is delivered to our customers. We take pride in calling ourselves 'enablers' in this space, helping organizations

  • Unlock their R&D potential
  • Maximize R&D informatics investment
  • Ensure regulatory compliance and adherence

We are a global organization and can co-locate with you, or work with you from one of our on-site or offshore delivery centers, or both.

System Initiation Services

KEY SERVICES

  • Business Analysis
  • Business Process Mapping
  • Business Process Reengineering
  • Solution Consulting
  • Vendor Evaluation and Identification

Choosing the right solution

You may ask 'Is this solution the best fit for my team?' We will help you answer that. Our analysts and consultants are qualified to critically analyze business needs against a multitude of parameters to draw a solutions map for our clients to succeed in their initiatives. Our analysts work closely with users to map the AS-IS state focusing on inefficiencies, bottlenecks and redundancies and design a TO-BE model that is aligned with the strategic vision of our customers. Leveraging our partnership and product experience, our analysts can evaluate different products and solutions and identify the best technical partner and solution that could help implement the business requirements.

We have enabled global BioPharmas to rethink and reinvent their business strategies and engagement areas like BA Lab Automation, Lab Logistics, Bio-Banking, Compound Management, Bioanalysis Operations and Discovery and Development Sciences workflows, etc

We employ a continuous learning approach to keep our analysts abreast with research and technical advances in the industry. All of our analysts strive to ensure that the engagement results in a robust and optimal workflow aimed at improving user experience.

System Implementation Services

Maximizing the Value of Lab Data

Implementation Services

Our system implementation team has vast experience in deploying systems in the laboratory space for global organizations. From fresh implementation to enhancing the existing solution, we help you quickly embrace your chosen solution through our global team, by providing

  • Installation and Environment Configuration Services
  • Solution Configuration and Customization
    • Application Configuration
    • Dictionary / Ontology Management
    • Security and Access Configuration
    • Lab Workflow Automation - Template Development
  • Report Generation
  • Data Migration Services

System and Data Integration Services

Lab informatics landscape consists of many data producers and data consumers; we understand that the true value of your lab data can be unlocked only by a well-integrated enterprise laboratory platform. Our team works with you to understand your existing lab informatics landscape and develop and execute an integration strategy from developing a simple plugin to a full blown integration solution for your lab. Our integration team offers the following services as part of this offering

  • Application Integration Services
  • Instrument Integration Services
  • Data Standardization and Curation Services

Project Management

To help you embrace the change and see the real value delivered, we have a robust, scalable and documented process at the heart of our services. Our project management team continuously monitors, tracks and reports every project that we deliver. Through our proven process and project delivery methodology, we ensure that quality and timelines are the guiding principles for our delivery.

System Sustenance Services

KEY SERVICES

  • Incident Support Management
  • System Monitoring
  • Software Administration
  • Workflow / Template Support
  • Custom Application Support
  • Integration Support
  • SLA Management
  • Business Guidance
  • Sustained Engineering
  • Change Management

Minimize Risk; Maximize the Value of R&D IT Investments

We provide state-of-the-art application support services to manage your lab informatics products and solutions (ELN, LIMS, SDMS, etc.). We have a dedicated and scalable global support team that delivers on quality and customer satisfaction with a blend of domain, technology and regulatory consulting expertise along with a strong application support execution capability following ITIL framework.

With our service offerings you can:

  • Reducing operating costs-Through our remote execution model, we help enterprises effecitvely predict,track and manage their total cost
  • Gain access to world-class capabilities - We bring extensive world class resources to meet the needs of our customers, effectively managing multi-vendor, multi-technology environments
  • Remain agile and meet strategic business priorities - We help enterprises focus on strategic project and business applications
  • Minimize business risk - We help enterprises reduce business risk by using the ITIL best practice framework to transform application support from being reactive to proactive.
System Compliance Services

KEY SERVICES

  • Validation of Core Product / Integrations
  • Upgrade / Migration Support
  • IQ /OQ Documentation
  • OQ Execution Support
  • PQ Documentation
  • QA Support / Process Consultation

We have ample experience in providing compliance consultation services for platforms / products used in the research and laboratory informatics space. We have collaborated with product vendors / sponsors (who buy COTS products) and have offered validation services for their laboratory systems, across the implementation, operation and sustenance phases.

Our expertise in assessing compliance with respect to regulations such as GxP, EU Annex 11, 21 CFR Part 11 and Japanese ERES has helped in facilitating product vendors meet regulatory standards and sponsors in establishing the required setup for a GxP compliant environment.

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